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Each boutique has its own policy. If not specified, exchanges are accepted once within 24 hours and are required to be in the same condition presented as well as having all tags attached. All exchanges may be done with another size or item from the same boutiqueYou will be charged for delivery.


Exchanges can only be done by emailing customercare@karkoosha.com within 24 hours. Please include your order number and your exchange-to item.


Items on sale, or by order, or that have had alterations done are non-exchangable & non-returnable.

Returns are not accepted.

Eleven by Jenan - No Exchange No Returns